Kia ora


Student Safety

There is a mandatory Code of Practice that puts New Zealand at the forefront of best practice in the care and well-being of international students. The code has recently been strengthened to further improve pastoral care provisions for all international students, whether they are studying short or long term courses.


The Code requires:

  • The provision of accurate, up-to-date and comprehensive information
  • Ethical and responsible recruitment
  • Special requirements for the accommodation and welfare of students under 18
  • The provision of support services
  • Access to grievance procedures
  • Minimum standards for the conduct of recruitment and homestay agents

Students Fee is protected in New Zealand 
The New Zealand Government requires all the Education providers, to have some form of protection for fees paid to them in advance. The Education providers in New Zealand are accredited by the New Zealand Qualifications Authority (NZQA). This government certification acts in the interests of domestic and international students to ensure that programmes are industry relevant, quality assured and that student fees are fully protected.


Fee Protect for students
All the Education providers in New Zealand, as signatory to the Code of Practice for the Pastoral Care of International Students, are required to have a fee protection policy to safeguard all fees paid by international students. All programme fees paid by students are deposited in a trust account managed by Public Trust ( Fee Protect means the last thing you will need to worry about is what happens to your fees.
Fee Protect is a “student fee trust account” which ensures you receive a refund of the fees (or portion of fees) you pay to a training provider if the provider is unable to complete the course, for example due to closure, insolvency or loss of NZQA accreditation.

Student fees include:

  • course tuition costs
  • accommodation costs
  • living expenses
  • travel and health insurance premiums, if arranged through your training provider.


How does it work?
Public Trust has three Fee Protect trust products - Standard Trusts, Static Trusts, and Bank Bond Trusts. Your training provider selects which trust to use. The trusts work in two possible ways to protect your student fees. . .

  • Your fees are deposited into a Public Trust student trust account, and paid by Public Trust to your provider throughout the duration of your course. This is the Fee Protect Standard Trust
  • Your fees are paid to your provider who arranges for a lump sum or bank bond to be deposited in trust with Public Trust to cover the fees - this is the Fee Protect Static Trust or Bank Bond Trust
  • A combination of the above may also be used.

Public Trust does not charge students for fees protected with Public Trust. Fees are agreed between Public Trust and your training provider and deducted from their interest payments.


Living Conditions
New Zealand’s track record as a clean, green food producer means students can enjoy the freshest food, both at home and when eating out. New Zealand is a major producer of grass-fed lamb, venison, beef and dairy products and fresh fruit and vegetables are abundant and inexpensive. There is a wide range of restaurants, cafes and fast food outlets – and meeting friends at cafes is an everyday part of New Zealand’s culture, reflecting the relaxed lifestyle ‘Kiwis’ enjoy.

A wide choice of accommodation options is available in New Zealand. Many international students choose homestays, where they live with a New Zealand family in a house with their own room, and are provided with breakfast and dinner. Some institutions have boarding hostels on campus or nearby, with students living in single rooms or dormitories and meals provided in cafeterias. Renting flats, or a room in a shared flat with others, is another popular option for students over 18.


Recreation in Paradise
New Zealand offers a huge range of things to see and do, meaning students can gain top quality qualifications while also having a lot of fun. Within only several hours of travel there is rolling green farmland, volcanic desert areas, golden beaches and snow covered mountains to visit – as well as all the sophisticated facilities one expects to find in modern, technologically advanced cities.

A wide range of inexpensive and easily accessible outdoor experiences is available in New Zealand. Skiing, kayaking, surfing, scuba diving, golfing, hang gliding, bush walking and mountaineering are just some of the activities on offer, all to be enjoyed in a breathtakingly beautiful and pristine environment. In addition to adventures on the water and the slopes, it’s easy to play team sports such as rugby, soccer and cricket and there is ready access to gymnasiums and health training venues. Cities have cinemas, night-clubs, art galleries and museums, seven professional theatre companies operate throughout the country and rock concerts feature regularly, regularly attracting high profile overseas artists.


Great Value
International students in New Zealand often comment that New Zealand’s goods and services are not only high quality, but also represent great value for money. In general New Zealand and Australia have a similar cost of living, which is less than both the United Kingdom and the United States. For example it costs US$0.25 to post a letter, local telephone calls are free and a Big Mac at McDonald’s costs around $US2.50. National telecommunications provider Telecom also has very attractive rates for overseas telephone calls, meaning you can talk for up to two hours some weeknights and weekends for as little as $US5.00. There are student discounts at the movies and for some travel, entertainment and recreational activities.